Job Hunters Jamaica

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English Speaking Telesales

You will be required to sell a range of National Pen products to existing customer through outbound telephone calling. In doing so, you will provide our customers with a professional and courteous service, whilst establishing long term customer service relationships.

Functions:
  • Phoning customers from existing customer database, generating increased sales.
  • Managing a database of unassigned accounts with associated Sales Revenue and Key Performance targets.
  • Calling customers from existing mail orders received.
  • Entering Orders on database and up-selling live to customers.
  • Strengthen existing National Pen relationships with its high value customers.
  • Participation in product projects when required.
  • Ensure that customer issue are dealt with in an efficient manner, informing the customer of any new products.
  • Verifying the order and the customer details online.
  • Any other duties/projects as directed by Senior Management.
 
Requirements:
  • Minimum of 1 year experience in sales, building relations with key decision makers.
  • Skilled negotiator
  • Have the ability to maintain professionalism under pressure.
  • An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
  • Self motivated and goal oriented.
  • Strong service and the desire to be successful and exceed established targets in a team based organization.
  • Good team player
  • Fluent in English (Written/Oral)

At National Pen we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products. With a workforce from over 30 different countries with 18 working languages, we provide a very diverse and Multicultural environment with on-going training to provide you with the tools to be successful.